The Fundamentals of IT Customer Service (Group License)
The Fine Art of Serving End-Users, Other Customers, Co-Workers, and Everyone Else
Learn how to improve your customer service skills in this 8-section online version of Don Crawley’s popular IT customer service training course, based on his books The Compassionate Geek and The 5 Principles of IT Customer Service Success. This product is for group registration. Looking to register as an individual? Click here for individual registration.
This course follows the exact, same outline as the course for individual learners. The difference is that this course includes a group management console where the group leader can add additional learners and monitor learner progress. There is no extra charge for the console. It is included for groups of any size.
Discounts for Multiple Enrollments
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Discounts will be applied at checkout.