In-Person Training: Customer Service Secrets of Successful IT Pros (North America)

Bring the training to your location. This is a highly interactive presentation incorporating videos, lecture, thought exercises, polling, and individual exercises.

This is the in-person version of our popular online course Customer Service Secrets of Successful IT Pros.

Instructor

Don Crawley, author of The Compassionate Geek

Course Length

Six instruction hours (typically 9:00 a.m. to 4:00 p.m. with a one-hour lunch break)

Choosing Your Date and Location

Please call 206-988-5858 or email info@compassionategeek.com to confirm your date and location before paying for the course.

Includes

• One day of training (six instructional hours)
• Course workbook (up to 100 copies)
• North American travel