About the Course
How IT Pros Can Use EI to Build Great Relationships
Online, On-Demand Course
Ensure your IT team is equipped to build strong relationships with customers and coworkers with Compassionate Geek’s emotional intelligence training.
Provide your team with the opportunity to learn how to recognize emotions in themselves and others, how to respond appropriately to emotions, how to manage their own emotional responses, and how to influence a desired emotional response in others.
When your team has strong emotional intelligence skills, they can get along, work together, get things done, and take care of customers.
Group Rates Available
Don’t wait. Enroll today!
Call us at 206 988 5858
This course is designed to be completed in approximately one hour. Individual learner times can vary greatly.
- 45 Steps in This Course
- 30 Videos
- 7 Sections
- 46.5 Total minutes of video
- 6 Quizzes
Upon completion of this emotional intelligence training, you should be able to:
- Recognize emotions in themself and others
- Respond appropriately to emotions
- Strength communication skills
- Manage their own emotional responses
- Influence a desired emotional response in others
- Gain valuable tools for managing relationships with other people
$59 per seat. Group rates
|Number of Learners
|Cost per Seat
Did you know
Losing customers due to poor customer service is expensive.
Losing key employees due to negative experiences is also expensive. The best teams focus on excellent service to customers and care for each other.
Based on the book The Compassionate Geek
Upon completion of this course, you will earn a certificate that verifies you have completed the training and are knowledgeable in emotional intelligence skills and techniques required to provide exceptional customer service and support. It shows that you understand how to use emotional intelligence to build and maintain relationships with customers and coworkers.