How to Master Emotional Intelligence for IT Pros

About the Course: How to Recognize and Manage Your Emotions

Your IQ (Intelligence Quotient) allows you to think through and solve problems in your job. Your EIQ (Emotional Intelligence Quotient) is how you can build your career through your relationships with other people in the workplace. In this emotional intelligence training, you’ll learn practical Emotional Intelligence tips and techniques you can use right away.

Online, On-Demand Course

Ensure your IT team is equipped to build strong relationships with customers and coworkers with Compassionate Geek’s emotional intelligence training.

Provide your team with the opportunity to learn to recognize emotions in themselves and others, respond appropriately to them, manage their own emotional responses, and influence desired emotional responses in others.

When your team has strong emotional intelligence skills, they can get along, work together, get things done, and take care of customers.

Video Welcome

Course Structure

This course is designed to be completed in approximately one hour. Individual learner times can vary greatly.

• 45 Steps in This Course
• 30 Videos
• 7 Sections
• 46.5 Total minutes of video
• 6 Quizzes

Learning Objectives 

Upon completion of this emotional intelligence training, you should be able to:

• Recognize emotions in themself and others
• Respond appropriately to emotions
• Strength communication skills
• Manage their own emotional responses
• Influence a desired emotional response in others
• Gain valuable tools for managing relationships with other people

Course Modules

FAQs About Emotional Intelligence Training

Certification

Upon completion of this course, you will earn a certificate that verifies you have completed the training and are knowledgeable in emotional intelligence skills and techniques required to provide exceptional customer service and support. It shows that you understand how to use emotional intelligence to build and maintain relationships with customers and coworkers.

Group Rates

$59 per seat. Group rates available.

Purchase two or more seats, and the Group Management Console is included at no extra charge. It is a powerful tool that allows you to manage and monitor your users.

Number of Learners	5 – 24	25 – 49	50 – 99	100 – 499	500 +
Discount	10%	20%	30%	50%	60%
Price per Seat	$53.10	$47.20	$41.30	$29.50	$23.60