CompassionateGeek.com is IT author/speaker Don Crawley's training portal, providing both online and onsite (in-person) training for IT people on people skills.
The training programs offered through this site are based on Don's books The Compassionate Geek and The 5 Principles of IT Customer Service Success, both of which are available through Amazon and other resellers.
- Fundamentals of IT Customer Service (Online or Onsite)
- Fundamentals of Interpersonal Communication for IT Pros (Onsite Only)
- Compassionate Leadership for IT Managers and Supervisors (Onsite Only)
- How to Master Emotional Intelligence for IT Pros (Online Only)
Topics Currently in Development
- How to Be a Good Listener
- How to Deal with Difficult People
- Fundamentals of Public Speaking
- Stress Management for IT Pros