People Skills Training for I.T. People
Compassionate Geek Training provides people skills training for I.T. and other technical people.
- Customer Service Training: Customer Service, Compassion, and Computers: Making Them Work Together to Enhance Customer Relationships
- Interpersonal Communication Skills Training: Communication, Relationship-Building, and Conflict and Resolution
- Compassionate Leadership Training for IT Managers and Supervisors
- Compassionate Geek Customer Service Train-the-Trainer Workshop
All training is based on the concepts in author Don R. Crawley’s book The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service.
Training is available either online or in-person seminars at your location nearly anywhere in the world, led by Don Crawley or certified trainers.
For more information, contact Renee Johnston, Director of Business Development, firstname.lastname@example.org or x 701.
"Our work, in IT, is to help our end users work more productively, creatively, and efficiently … and to be kind and respectful while we're doing it."
-IT Customer Service Speaker Don Crawley, CSP