IT Customer Service Training

About Us

People Skills Training for I.T. People

Compassionate Geek Training provides people skills training for I.T. and other technical people.

Courses include:

All training is based on the concepts in author Don R. Crawley’s book The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service.

Training is available either online or in-person seminars at your location nearly anywhere in the world, led by Don Crawley or certified trainers.

For more information, contact Renee Johnston, Director of Business Development, renee@doncrawley.com or 206-988-5858 x 701.

"Our work, in IT, is to help our end users work more productively, creatively, and efficiently … and to be kind and respectful while we're doing it."

-IT Customer Service Speaker Don Crawley, CSP